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In the software industry, does the term assessment and audit
mean the same thing?
|
-
Note: This article focuses on
-
some of the similarities and distinguishing factors between
-
the terms assessment and audit when expressed in the software
industry.
Figure: PDCA (Shewhart/Deming) Cycle
A systematic process is used for both assessments and
audits.
Both are applied as a management tool as oppose to a technical-review
tool. Outcome of both is a report. They both often use similar
methods
and techniques to perform their appraisal.
Key differences are:
|
Topic
|
Assessments
|
Audits
|
| Appraisal customer: |
Internal (self-appraisal) or external customer |
Internal (self-appraisal) or external customer |
| Purpose: |
To determine areas for improvement (and optionally,
with people's view of recommended course of action). |
To determine effectiveness (suitability), capability,
gaps, need to improve, risks to proceed, and/or compliance
(i.e.,
need for Corrective Action). |
| Motivation to improve: |
Appraisal-customer imposed motivation; hence, internal
appraisals are self-motivated. |
Appraisal-customer imposed motivation; hence, internal
audits are self-motivated. |
| Scope (determined by the appraisal's customer): |
Software organization (system), process, project, or
function |
System, process, project, function, product, service
or work product |
| Type of appraisal: |
1st, 2d and 3rd party; capability analysis or delta comparison
analysis |
1st, 2d and 3rd party; compliance, maintenance (surveillance),
gap analysis, or follow-up |
| Applicable PDCA stage (see figure above) |
Typically triggered in the planning stage or act
stage |
Typically triggered in the check or act
stage--e.g., compliance audits are triggered as part of the check
stage and follow-up audits are triggered as part of the act stage.
Note: When audits are internally triggered, they may be
part of the planning stage--e.g., special audits like some
gap
analysis. |
| Focus |
Before the fact |
After the fact |
| Primary questions asked: |
What is the current capability, competence and potential?
What are the primary areas of weakness? |
What is being done? By who, when, where and how?
Is it what was expected?
What are the risks? |
| Primary type of prevention encouraged: |
Prevent occurrence |
Prevent recurrence |
| Applicable appraisal standards/guidelines: |
ISO
12207 (see the ORG.2.2 assessment process), ISO
15504 (parts 3,
4,
and 6)
, SEI
CBA-IPI |
ISO 10011,
ISO
12207 (see the SUP.7 audit process), ISO
15504 (parts 3,
4,
6,
and 8),
SEI
SCE |
| Type of evidence collected: |
1st party: Subjective and objective
2d and 3rd party: objective only |
Objective (subjective evidence may be collected for internally
triggered gap analysis) |
| Auditor/assessor independence: |
1s party: it is recommended that the lead assessor be
independent of the scope being assessed.
2d and 3rd party: all assessors to be independent of the
scope being assessed. |
All auditors to be independent of the scope being audited. |
Note: The degree of independence depends on
the purpose and circumstances of the assessment/audit.
|
Auditor/assessor style (e.g., impartial, collaborative) is dependent
on the appraisal-customer (internal vs external) and, the appraisal's purpose
and potential impact/risks.
Audit/assessment duration and type of interaction (group vs 1-on-1)
depends on purpose, scope and type of appraisal.
-
Note: The differences shown above are typical -- self-triggered
assessments/audits may be
-
any combination of that shown or special cases such as that
for dry-run audits.
This article was written by Tantara Inc., a business consulting
firm specialized in software best practices and the improvement
of
process effectiveness and software product/service potential.
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( Authored: March18, 2002
)
|